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Privacy StatementUnder the Data Protection Act, we have a legal duty to protect any personal information we collect from you. Rochdale Boroughwide Housing (RBH) does not capture and store any personal information about individuals who access this web site, except where you voluntarily choose to give us your personal details via email, or by using an electronic form, or enquiring about any of our services. In these circumstances, any personal information you supply will only be used to provide the information or service you have requested. Personal information is not disclosed to third parties unless this is indicated on the web page and / or relevant form at the point of collecting information from you, or as required by law. Statistical data We automatically collect statistical data about usage patterns on this website. This information is not used to identify any individual. It is only collected to provide us with an understanding of the areas of interest on our site and kept only for as long as required for this purpose. Cookies Each visitor to this website has a cookie sent so that the system can recognise you when you use the system. www.w3.org/security/faq/wwwsf2.html#clt-q10 Automatically Obtained Data We will automatically gather data such as your IP address and the kind of browser you are using. This information is used to improve the way we deliver services. User Initiated Contact If you contact us by telephone or e-mail we will ask for or take your contact details. Property Searches You will be able to conduct a basic property search on this website without registering with us. However, if you want more detailed information or wish to express interest in a property then you will have to register with us. We may then use your e-mail address to send you details of other properties that you may be interested in. Other RBH webpages RBH also has a separate website - www.rbhousing.org.uk. This site is covered by separate privacy policy and the secure parts of that site. provide additional information about security measures. Links to external sites Where this site has links to external sites RBH is not responsible for the privacy practices or content of such other sites. This privacy statement applies solely to information collected by this website. Changes to this privacy policy If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect. Who to contact about the policy RBH's contact for Data Protection and Freedom of Information matters is: The Policy Manager Rochdale Boroughwide Housing PO Box 69 The Old Post Office The Esplanade Rochdale OL16 1AE tel: 01706 273818 email: andy.wadsworth@rbhousing.org.uk Requests to access data collected by this web site may also be made to the Policy Manager. If you remain dissatisfied after raising an issue about this policy and / or a request to access personal information collected from you on this site, you may also contact: The Information Commissioner Wycliffe House Water Lane WILMSLOW Cheshire SK9 5AF email: data@dataprotection.gov.uk website: Information Commissioner (external site) |